Frequently asked questions
The pick-up service typically starts at 7 or 8 pm and ends around 10 pm. We also accommodate morning collection upon request.
Yes, collection may be canceled in specific situations such as severe weather conditions, natural disasters, or safety concerns that could put residents at risk. In these cases, the property will be promptly notified, and efforts will be made to continue the service as soon as possible.
Our team uses leakproof totes and carts to safely collect and dispose of trash, ensuring no spills or messes.
We are unable to collect hazardous materials, large furniture, bulk items, or biohazard waste.
You can email our customer service at xxx@gmail.com or give us a call at XXX-XXX-XXXX to report any problems you may have.
Yes, collections may be delayed on holidays such as New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. When this occurs, pickup schedules are pushed back by one day.
Visit First Choice, click on “Request a Quote,” and fill out the form. Our team will reach out to you promptly.
